Losses to nbn impersonation scams are primarily due to ‘remote access scams’, one of the largest growing online crime types in Australia. “We want to help all Australians build their confidence and competence to recognise scam attempts, learn how to shut down a conversation and avoid being tricked or making a mistake,” said Mr Kane. They know how to sound convincing, tap into our everyday behaviours, and can create a sense of urgency which can throw people off. “Every year, scammers become more sophisticated in their approaches and strategies to extort money. Victoria, which was number two last year, fell to fourth place with $216,234 lost to nbn impersonation scams.Ĭompared to the same time period as 2021, there were 2,072 less reports of nbn impersonation scams nationally between January and September this year, however $151,738 more has been lost to such scams this year. NSW ($553,204), Queensland ($470,191) and WA ($254,909) reported the highest number of losses so far this year. “We also know that only around 13% of victims report any type of scam to Scamwatch which means the prevalence of nbn impersonation scams and losses is far greater than this,” said Mr Kane.
The latest research from the Australian Competition and Consumer’s (ACCC’s) Scamwatch – released in time for Scams Awareness Week, which kicks off today – reveals 4,386 people in Australia were targeted by nbn impersonation scams between January and September 2022, with reported losses totalling $1,580,213.
While older Australians are the most vulnerable to nbn impersonation scams and make up almost one quarter of this year’s reports, the ScamFit program aims to equip all Australians with the skills and know-how to identify, respond to, and report such scam attempts.” Nbn Chief Security Officer Darren Kane said, “We believe everyone should enjoy the benefits of the nbn network, but we also have a responsibility to help people use it safely and securely.
This year, nbn wants at least 50,000 Australians to step into the ring and get ScamFit through a series of online and in person workshops over the next 12 months. ScamFit gives Australians the skills to fight back against scammers with the goal of helping reduce the impact of nbn impersonation scams, which have cost Australians over $1.5 million this yearĪfter successfully arming 10,000 Australians with the skills to identify and manage nbn impersonation scams in 2021, nbn’s scams education program, ScamFit, is back for round two.
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